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Privacy Policy

Introduction

Valunex respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect, use, store and protect your personal information when you interact with us, including when you visit our website, engage with our recruitment services, or communicate with us in any way.

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It also outlines your privacy rights and how UK data protection law protects you.

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This notice is provided in a layered format so you can easily find the information most relevant to you. Please refer to the glossary at the end of this notice for definitions of key terms where applicable.

Purpose of This Privacy Notice

This privacy notice explains how Valunex collects and processes personal data relating to:

  • Candidates and potential candidates

  • Clients and prospective clients

  • Website visitors

  • Suppliers and business contacts

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This includes personal data you provide when you:

  • Register your interest in job opportunities

  • Submit a CV or application

  • Contact us via our website, email, phone or social media

  • Subscribe to updates or marketing communications

  • Engage our recruitment or consultancy services

Our website and services are not intended for children, and we do not knowingly collect personal data relating to children.

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This privacy notice should be read alongside any other privacy notices we may provide at the point of data collection. It supplements those notices and does not override them.

Data Controller

Valunex is the data controller and is responsible for your personal data. Throughout this privacy notice, “Valunex”, “we”, “us” or “our” refers to Valunex.

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We have appointed a Data Privacy Manager to oversee data protection matters.

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Contact Details

Legal entity name: Valunex Recruitment Group Ltd.
Data Privacy Manager
Email: info@valunexgroup.com
Address: 5th Floor, 167-169 Great Portland Street, London, W1W 5PF
Telephone: 020 3768 8822

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You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk). We would, however, appreciate the opportunity to address your concerns first, so please contact us directly in the first instance

Changes to This Privacy Notice and Keeping Your Data Accurate

This privacy notice may be updated from time to time to reflect changes in law or our business practices. The latest version will always be available on our website.

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It is important that the personal data we hold about you is accurate and up to date. Please notify us if your personal details change.

Third-Party Links

Our website may contain links to third-party websites, plug-ins or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.

Marketing Communications

Valunex is committed to giving you clear choices about how your personal data is used, particularly in relation to marketing and recruitment communications.

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We aim to ensure that any communications we send are relevant, proportionate and appropriate to your relationship with us, whether you are a candidate, client or business contact.

Marketing From Valunex

We may use your Identity, Contact, Profile, Technical and Usage Data to assess which of our recruitment services, job opportunities, insights or updates may be relevant to you. This helps us tailor our communications, so they are useful and aligned with your interests.

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You may receive marketing or recruitment-related communications from us if:

  • You have requested information from us

  • You have engaged with our recruitment services

  • You have submitted your CV or expressed interest in roles

  • You have registered for updates, events or promotions

and you have not opted out of receiving such communications.

Third-Party Marketing

We will not share your personal data with third parties for their own marketing purposes without your explicit consent.

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Where candidate data is shared with potential employers or clients as part of our recruitment services, this will only be done in accordance with your expectations, our contractual obligations and this privacy notice.

Opting Out of Marketing

You can opt out of receiving marketing or recruitment communications from Valunex at any time by:

  • Clicking the unsubscribe link in any marketing email

  • Updating your preferences where applicable

  • Contacting our Data Privacy Manager at info@valunex.com

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Please note that opting out of marketing communications will not affect essential service communications relating to an ongoing recruitment process, contractual matters or legal obligations.

Cookies

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you choose to disable cookies, some parts of our website may not function properly or may be inaccessible.

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Further information about the cookies we use and how to manage them can be found in our Cookie Policy.

Change of Purpose

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another compatible purpose.

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If we intend to use your personal data for a purpose that is unrelated to the original purpose, we will notify you and explain the legal basis that allows us to do so.

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In certain circumstances, we may process your personal data without your knowledge or consent where this is required or permitted by law.

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If you would like further information about how a new purpose is compatible with the original purpose, please contact info@valunexgroup.com.

Disclosure of Your Personal Data

We may share your personal data with the following parties where necessary for the purposes outlined in this privacy notice:

  • Internal team members and consultants who require access to perform their roles

  • Professional advisers such as lawyers, accountants, auditors and insurers

  • IT, CRM, payroll and recruitment system providers

  • Clients or prospective employers in connection with recruitment services (where appropriate)

  • Regulators, government bodies or law enforcement where required by law

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If Valunex sells, transfers or merges parts of its business or assets, personal data may be transferred to the new owners, who will continue to process the data in accordance with this privacy notice.

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All third parties are required to respect the security of your personal data and to process it only in accordance with our instructions and applicable law.

International Transfers

Your personal data may be transferred to, and processed in, countries outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place to protect your personal data, including:

  • Transfers to countries deemed to provide an adequate level of protection

  • Use of standard contractual clauses or equivalent legal safeguards

  • Working only with reputable service providers that comply with data protection requirements

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For further information on the safeguards used for international transfers, please contact info@valunexgroup.com.

Data Security

Valunex has implemented appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, misuse, alteration or disclosure.

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Access to your personal data is limited to employees, consultants and third parties who have a legitimate business need to know and who are subject to confidentiality obligations.

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We also have procedures in place to deal with any suspected personal data breach and will notify you and the relevant regulator where we are legally required to do so.

Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing

  • Request transfer of your personal data

  • Withdraw consent where processing is based on consent

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To exercise any of these rights, please contact info@valunexgroup.com.

Fees

You will not usually be required to pay a fee to exercise your data protection rights. However, we may charge a reasonable fee or refuse a request if it is clearly unfounded, repetitive, or excessive.

Verification and Response Time

We may request information to verify your identity before responding to a data request. This is to ensure your data is protected. 

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We aim to respond to all valid requests within one month. If a request is complex or involves multiple requests, we may take longer and will keep you informed.

Glossary

Lawful Basis

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Legitimate Interest: Processing necessary for our business operations, including recruitment services, where your interests and rights do not override ours.

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Performance of Contract: Processing necessary to fulfil a contract or take steps at your request prior to entering into a contract.

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Legal Obligation: Processing required to comply with legal or regulatory obligations.

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